Refund policy

At Nudy Tutti, we strive to provide our customers with high-quality products and excellent service. Due to the nature of our products, we cannot offer returns or exchanges for items purchased through our website. However, we understand that there may be instances where a refund is necessary, particularly if the product is faulty.

Faulty Products

If you believe that the product you received is faulty, please contact us at hello@nudytutti.com within 30 days of receiving your order. To expedite the process, please provide detailed information about the issue, including photographs of the product.

Once we receive your request, we will assess the situation and determine whether the product is indeed faulty. If we determine that the product is faulty, we will offer you a refund for the full purchase price of the item, excluding any shipping charges.

 

Refund Process

If you are eligible for a refund, we will process the refund to the original form of payment used to place the order within 14 days of approving your refund request. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.

Contact Us

If you have any questions or concerns about our refunds policy or believe that you are eligible for a refund, please contact us at hello@nudytutti.com. Our customer service team is here to assist you and ensure that you have a positive experience with Nudy Tutti.

Last Updated: 15.04.24